Privacy Policy

1. Who We Are

Coltivor LLC is a roofing lead generation and digital marketing agency headquartered in St. Petersburg, FL 33702, USA. We provide exclusive lead generation services to roofing contractors across the United States.

If you have any questions about this policy, contact us at info@coltivor.com.

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2. Information We Collect

We collect information in the following ways:

• Information you provide directly — name, email address, phone number, company name, and any details you submit through our contact forms, strategy call booking, or by emailing us.
• Automatically collected data — IP address, browser type, device type, operating system, pages visited, time on site, and referral source, collected via cookies and similar tracking technologies.
• Third-party sources — if you book a call via Calendly or interact with us through Google, we may receive limited information from those platforms in accordance with their own privacy policies.

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3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and schedule strategy calls
• Deliver and manage our roofing lead generation services
• Send service-related communications and updates
• Improve and optimise our website and marketing campaigns
• Comply with legal obligations
• Prevent fraud and protect the security of our services

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

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4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. These include:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — we use Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymised.
• Advertising cookies — we may use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the website.

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5. Third-Party Services

We use the following third-party services that may process your data:

• Calendly — for scheduling strategy calls. Their privacy policy governs data collected through their platform.
• Google Analytics & Google Ads — for website analytics and advertising measurement.
• YouTube — embedded videos on this site are served by YouTube/Google.

We encourage you to review the privacy policies of these third-party services.

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6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for up to 2 years unless you request earlier deletion.

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7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to data portability (where applicable)

To exercise any of these rights, please contact us at info@coltivor.com. We will respond within 30 days.

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8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request deletion of that information. We do not sell personal information to third parties. To submit a request, contact us at info@coltivor.com.

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9. Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

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10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:

• Email: info@coltivor.com
• Phone: +1 727 435 3264
• Address: Coltivor LLC, St. Petersburg, FL 33702, USA